Sponsored Ride Program
Terms & Consent

Effective Date:

06/2025

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Program Overview

By applying for and participating in the Loop Routes and Program Sponsor Sponsored Ride Program ("Program"), you agree to the following terms and conditions. This Program provides free wheelchair-accessible transportation to eligible Houston metro area residents.

Eligibility Requirements

Winner Selection & Notification

Winners selected by random drawing or first-come-first-served basis (as determined by sponsor)

  • Winners notified by phone call or text message within 48-72 hours of selection

  • Must respond within 48 hours to claim rides

  • Alternate winners selected if no response received

Ride Terms & Restrictions

Important: Each "ride" is defined as a one-way trip (single leg of transportation). A round trip consists of two separate rides. For example, transportation to a medical appointment and back home counts as 2 rides total.

Allowed Destinations:

✅ Medical appointments (doctors, therapy, dialysis, etc.)
✅ Grocery stores and pharmacies
✅ Essential errands and shopping
✅ Other sponsor-approved destinations

Restrictions:

❌ No recreational trips (unless sponsor-approved)
❌ Maximum 20 miles one-way from pickup location
❌ Service area limited to program sponsor's designated coverage area
❌ No smoking, alcohol, or illegal substances in vehicles
❌ No abusive behavior toward drivers or staff

Scheduling:

  • Rides must be scheduled 24-48 hours in advance

  • Subject to vehicle and driver availability

  • Cancellations must be made at least 2 hours before pickup

  • No-shows may forfeit remaining sponsored rides

Media Release & Consent

Photography & Video Consent:

By participating in this Program, you grant Loop Routes and the program sponsor the irrevocable right to:

Photograph and video record your ride experience
Use your name, image, and likeness in promotional materials
Share content on social media including Facebook, Instagram, LinkedIn, Twitter
Use in marketing materials such as websites, brochures, advertisements
Include in testimonial videos and case studies

Testimonial Agreement:

You agree to participate in:

  • Brief 30-60 second video testimonial about your experience

  • Written testimonial or quote if requested

  • Follow-up interviews about program impact

Rights Granted:

  • Worldwide, royalty-free, perpetual use

  • No compensation required for use of content

  • Right to edit, modify, or use portions of content

  • Right to use content across all media formats

Privacy & Data Protection

Information Collection:

We collect: Name, age, phone, email, address, transportation needs description

Information Use:

  • Contact you about ride scheduling and program updates

  • Verify eligibility and conduct winner selection

  • Create testimonial content and case studies

  • Share success stories with sponsor (names may be included)

  • Improve transportation services

Information Sharing:

  • Program information shared with the program sponsor

  • Success stories may be shared publicly

  • Contact information NOT sold to third parties

  • Medical/personal details kept confidential

Liability & Safety

Assumption of Risk:

Participants acknowledge that transportation involves inherent risks and participate voluntarily.

Loop Routes Responsibilities:

✅ Provide safe, wheelchair-accessible vehicles
✅ Employ trained, background-checked drivers
✅ Maintain proper insurance coverage
✅ Follow all traffic laws and safety protocols

Participant Responsibilities:

✅ Provide accurate pickup/dropoff information
✅ Be ready at scheduled pickup time
✅ Follow driver safety instructions
✅ Treat drivers and vehicles with respect
✅ Report any issues or concerns immediately

Limitation of Liability:

Loop Routes and the program sponsor are not liable for delays, schedule changes, or indirect damages. Maximum liability limited to replacement of transportation service.

Program Modifications

Loop Routes and the program sponsor reserve the right to:

  • Modify program terms with notice

  • Cancel or suspend program if necessary

  • Change eligibility requirements

  • Adjust service areas or restrictions

Participants will be notified of significant changes via phone or email.

Contact & Communication

Contact Permissions:

By participating, you consent to being contacted by:

  • Phone calls for scheduling and follow-up

  • Text messages for confirmations and updates

  • Email for program information and surveys

  • Social media for public recognition (if applicable)

Opt-Out Options:

You may opt out of non-essential communications but must remain reachable for ride scheduling and safety purposes.

Dispute Resolution

Any disputes related to this Program will be resolved through:

  1. Direct communication with Loop Routes management

  2. Mediation if necessary

  3. Arbitration in Harris County, Texas

  4. Texas state law governs these terms

Program Termination

Program May End:

  • When sponsor funding is exhausted

  • At end of sponsor agreement period

  • If program objectives are met

  • At discretion of Loop Routes or the program sponsor

Individual Participation May End:

  • If terms are violated

  • If false information is provided

  • If participant behavior is inappropriate

  • If participant requests removal

Acknowledgment & Agreement

By submitting an entry to this Program, you acknowledge that you have:

✅ Read and understood these terms in full
✅ Agree to all media release and consent provisions
✅ Understand the ride restrictions and limitations
✅ Consent to being contacted about the program
✅ Agree to participate in testimonial activities
✅ Confirm all provided information is accurate
✅ Accept the risks and responsibilities outlined above

Contact Information

Questions about these terms?

📧 Email: info@looproutes.com
📱 Phone: 832 -844 -2996
🌐 Website: www.looproutes.com
📍 Address: 9337 Katy Fwy Ste B - 5040 Houston, TX 77024

Program Sponsor: Contact information available on program landing page

Ready for Business Growth

Let’s discuss how Loop Routes services can increase your patient volume.

Ready for Business Growth

Let’s discuss how Loop Routes services can increase your patient volume.

Ready for Business Growth

Let’s discuss how Loop Routes services can increase your patient volume.